FAQs
Frequently Asked Questions
Is my gold physically backed and verifiable?
Yes. Every gram of gold you purchase is 100% physical, LBMA-certified, and individually verified. You receive a certificate of authenticity, and your holding is traceable via our secure client portal.
Where is my gold stored if I don’t take delivery?
In high-security, insured vaults located in politically stable, financially neutral hubs such as Zurich, Singapore, and Toronto. All storage is allocated and segregated, meaning your gold is held in your name, not pooled.
Is buying gold a safe investment?
Yes. Gold is one of the most reliable long-term stores of value, historically preserving wealth during inflation, currency devaluation, and market volatility. When sourced and stored securely, As we do at BuyGold It’s a smart, low-risk diversification tool.
Can I export gold legally through BuyGold?
Absolutely. We specialize in fully compliant international gold export, handling all documentation, customs clearance, and insured logistics. Every shipment follows global AML, FATF, and customs regulations.
Is my personal and financial information secure?
Yes. We use bank-level encryption, two-factor authentication, and strict data protection protocols. Your identity and transaction details are never shared and are stored in compliance with international privacy standards.
How quickly can I sell or access my gold?
You can sell or request delivery at any time. Most transactions are processed within 1–3 business days, with funds transferred or gold shipped via fully insured logistics.
Do I own the gold outright?
Yes. When you buy from BuyGold, you become the full legal owner of physical gold. Ownership is documented with certification and, if stored with us, registered in your name in our vault system.
Is gold subject to VAT or taxes?
It depends on jurisdiction. In many countries (e.g., UAE, Switzerland, Singapore), investment-grade gold is VAT-free. Import duties or capital gains may apply in others. We provide guidance based on your location and chosen storage/export route.
How do you ensure ethical sourcing?
We source only from LBMA-accredited, conflict-free refineries that comply with OECD due diligence standards. Every batch is traceable from mine to vault, ensuring responsible, transparent sourcing.
Can I visit my stored gold in person?
Yes. Clients with allocated storage can schedule a private, appointment-only viewing at our vault facilities (subject to security verification). We also offer real-time digital access to your holdings.
